Terms of Service

Introduction
Welcome to Mendu Herbs. By using our website, you agree to our terms of service. We offer natural products such as Shilajit and Ashwagandha.

Use of the Website
This website is intended for personal, non-commercial use. It is prohibited to copy or distribute the site's content without permission.

Orders and Payments
Orders can be placed via our website. We accept payments via credit card, PayPal, and bank transfer. All payments must be made prior to shipment.

Delivery, Returns, and Cancellations
We aim to deliver orders within 5 working days. Customers have the right to cancel their order or withdraw from their purchase within 14 days of receiving the product, without providing a reason. To request a cancellation or withdrawal, you can contact us via:

  • Email: support@menduherbs.com
  • Contact Form: Available under the 'Contact' section on www.menduherbs.com
Once we receive your request, we will contact you within 48 hours to confirm the cancellation or withdrawal and provide further instructions.
All products must be returned unused and in their original packaging. The costs for returning products are the responsibility of the customer, unless otherwise agreed.

If a product is returned, refunds will be processed within 14 days of receiving the returned goods.

Intellectual Property
All content on this website, including text, graphics, logos, and images, is the property of Mendu Herbs or is used with permission.

Liability
Mendu Herbs is not liable for any indirect damage resulting from the use of the website or products.

Contact Information and Company Details
Mendu Herbs is registered with the Dutch Chamber of Commerce (KvK) under the following number: [75736993].
VAT Number: [NL002434383B16]
Email: support@menduherbs.com

Changes to Terms
Mendu Herbs reserves the right to modify these terms at any time. It is the user's responsibility to periodically check these terms.